Shipping policy
Shipping Policy – Elorvi
Order Cancellation
Orders can be cancelled within 10 minutes of purchase.
After this time, orders may already be processed and cannot be modified or cancelled.
Processing Time
Orders are processed within 1–3 business days.
Delivery Time
Estimated delivery time is 5–10 business days.
Please note that delivery times may vary slightly depending on your location and external factors.
Tracking Information
All orders include a tracking number.
Tracking details may take 24–48 hours to update after shipment.
Shipping Costs
We offer free standard shipping on all orders.
Express shipping options may be available at checkout.
Delayed or Missing Orders
If your order is significantly delayed, please contact us and we will assist you promptly.
If your order has not arrived within a reasonable timeframe, you may be eligible for a replacement or refund.
Incorrect Address
Please ensure that your shipping information is correct at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
Customer Support
For any shipping-related questions, contact us at:
📩 support@elorvi.com
We respond within 24 business hours.